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Problem with account configuration can also prevent repair PST file without data loss Outlook from connecting to the mail server, resulting in Offline Mode. Check your Access work or school settings in Windows and remove any accounts you don’t actually use. That way, Outlook won’t try to log in to the wrong domain. If Outlook says Working Offline and won’t budge, you’re probably dealing with a network glitch, a bad setting, or a profile error. Tackling these one by one usually gets things back on track.
Check OST file
In doing so, you would switch the mapped drive status to "online" and access to the entirety of drive's content would then be possible/granted.This will help you get back your mail items and access them in other Outlook profiles until the administrator resolves the issue.In this guide, we've discussed the reasons that can cause the 'Outlook stuck in offline mode' issue and methods to troubleshoot and resolve it.Old versions of Outlook or Microsoft Office often trigger synchronization issues.For example, it may happen when there is a problem with your profile on the mailbox server or if your mailbox is deleted or disabled.However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions.
If you get a prompt about letting another server manage your system and pick the wrong answer, Outlook might stay offline for good. Please click the link below from your computer (after reading Repair Outlook Profile Online this). On the new page, click the green I Agree button to start the connection download. Once the file (Elsinore.ScreenConnect.Client) has downloaded, select Run or Open.
How To Fix Outlook Stuck in Offline Mode?
If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one. Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection.
Verify Work Offline Button Status
If you skip patches, the client might stop connecting to Exchange Online or on-premises servers. By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Don’t let secondary Exchange servers manage your device if you don’t have to. Accepting those prompts can shift control away from your main email domain and cause more offline issues. Sometimes Outlook connects to the wrong Exchange environment because of Autodiscover confusion, especially if your computer has several Office 365 or Exchange accounts. Setting up the Exchange account by hand avoids this.
Method 1: Reset 'Work Offline' to Reconnect
If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app.
Download Stellar Converter for OST
A broken Outlook profile can mess up syncing and keep you offline. We usually suggest making a new profile instead of spending ages trying to fix the old one. From the file explorer ribbon, under the 'Easy Access' drop down menu, you could toggle from "offline" to "online".
Setup Exchange Server Account Manually
Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics. She's dedicated to offering valuable insights and solutions in email data management, including migration, recovery, and client management. Jamie's commitment to making technology user-friendly is evident in her work, making her a valuable resource for readers in these domains. You can download the software on Windows Desktop or Laptop.
Essential Troubleshooting Steps for Reconnecting Outlook
If any updates to Outlook or MS Office are pending, get them installed as soon as possible. However, if you expert Outlook tips by FixTechGuide are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise. That way, you get security fixes and connectivity tweaks right away. If your organization uses volume licensing, schedule those updates through management tools like Microsoft Endpoint Configuration Manager.