1 Outlook not responding error or Outlook freezes Outlook Microsoft Learn
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If so, wait a short time (usually fix Outlook problems two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. See and manage the tasks in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. Shows contacts or contact lists depending on what you selected in the left pane.

If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates fix Outlook problems for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

If the check box is cleared, the service or startup program doesn't run when you restart the computer. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook may remain stuck if other Office applications or processes are running in the background.

Select a contact or contact list to view details in fix Outlook problems the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see fix Outlook problems Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.

Sometimes, when Outlook isnt working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may fix Outlook problems solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isnt working well, try restarting your computer first—it might do the trick.

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it fix Outlook problems and hit the "End Process" button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now.

To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Not something you want to take on lightly, but sometimes you have to.

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. The only thing is to know how to overcome them when they arise. Whether it's defective add-ins, frozen Outlook, faulty data files, and many others, you can manage all these problems yourself. Knowing the cause of the problem will help you sort out all the issues related to Outlook opening.

If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.

Errors in Microsoft 365 files are fix Outlook problems repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.