We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the inciden
If you still need help, select Contact Support to be routed to the best support option. The type of support Microsoft provides for consumers depends on the product you're calling about and get Microsoft support now if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn how to manage the account you use to access your work or school email and file
If get Microsoft support now you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. If you forgot your password and need to reset it, you can do so from the Windows sign-in screen. If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issue
Office 365 is currently the most popular SaaS (Software-as-a-Service) platform for productivity but even with its scale some Office 365 issues might occur. Those mentioned in this article are only the tip of the iceberg and related to software itself. The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigat
Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. Whether Microsoft Office 365 won’t open, or you're facing persistent Microsoft 365 sign-in problems, our experts are here to help. MicroSec specializes in resolving all kinds of issues with Microsoft Office 365—from login errors to syncing and update failures—so you can get back to work smoothly and efficientl
FixTech provides technical support services to help diagnose and resolve common device and software issues. While we strive to offer accurate and effective assistance, results may vary depending on individual circumstances and device conditions. FixTech does not guarantee that all issues get Microsoft support now will be resolved. Service availability and response times may vary. Our certified tech specialists listen, diagnose, and resolve your issues quickly, whether it’s a device, software, or security proble
The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yoursel
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If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. Another possible cause is that your administrator has changed your password, without informing you about that. You should ask him to provide you with credentials that will enable you to sign i
Spark creativity and collaboration in any learning environment with a variety of Microsoft 365 apps and free templates to choose from. Anyone in your organization can quickly create documents, presentations, and worksheets within a single, unified app experience. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper too