1 Fix Outlook connection problems in Microsoft 365 Exchange Microsoft Learn
Tom Mather edited this page 2025-11-04 00:00:09 +08:00
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When you know the cause of Outlook is having trouble starting then now the next step is to apply the appropriate fix. Below are several proven methods to resolve Outlooks trouble issues. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it step-by-step Outlook troubleshooting could be that an issue with that pst-file is preventing Outlook from starting correctly. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip.

The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.

Email problems can disrupt your workflow.This guide will help you fix common Outlook issues quickly. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and its usually best done after the user has left for the day. Sometimes youll open Outlook and then for no apparent reason, it will freeze or shut itself down.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. Add an Outlook.com alias to your account and send email to Gmail users using that alias.

Julia Gulevich is an email marketing expert and customer support professional at Geminds LLC with more than 15 years of experience. Author of numerous blog posts, publications, and articles about email marketing and deliverability. The recipients server may send a bounce notification explaining why it could not deliver the message. But it doesnt happen all the time and you may not even know that the recipient didnt receive your email. This kind of situation can be very frustrating, especially if the content is urgent or vital.

Due to the large number of affected users, the automated fix took time step-by-step Outlook troubleshooting to apply. Microsoft advised using a manual workaround to restore access more quickly. A notification will be sent once the incident is fully resolved. We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section. Sometimes, antivirus real-time scanning can slow Outlook down.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".

Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person. The maximum number of recipients for an individual email through USNH IT mail servers is 300. If setup failed, choose Change Account Settings.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen step-by-step Outlook troubleshooting to see if another process is running.

If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form. You cannot create a new email address with @live.com as the domain address. You cannot create a new email with @msn.com as the domain address. There's no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user in 2023.