diff --git a/Outlook-won%27t-open-Microsoft-Q%26A.md b/Outlook-won%27t-open-Microsoft-Q%26A.md
new file mode 100644
index 0000000..629510a
--- /dev/null
+++ b/Outlook-won%27t-open-Microsoft-Q%26A.md
@@ -0,0 +1,21 @@
+For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.
+
+We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. The only thing is to know how to overcome them when they arise. Whether it's defective add-ins, frozen Outlook, faulty data files, and many others, you can manage all these problems yourself. Knowing the cause of the problem will help you sort out all the issues related to Outlook opening.
+
+To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".
+
+Find solutions to common problems or get help from a support agent. To get help and troubleshoot other Microsoft products and services, enter your problem here. Some customers may [solutions for Outlook loading issues](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. While we fix the problem, you can send the file as a OneDrive link.
+
+If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. However, if you encountered other issues like Outlook not responding, learn how to fix Outlook not responding here. Click the above link to have a quick download, then you can have Outlook errors fixed within minutes. Check the solutions to fix "Outlook not opening" problem and how to avoid "Outlook won't open" again. Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
+
+These files can be repaired through an inbuilt program in the Outlook installation directory. If everything is working correctly, you can now delete the old profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook. To create a user profile, you must first create a user account.
+
+Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.
+
+Sometimes you send an email and discover later that it is not delivered to the intended recipient. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.
+
+Even if an email address is spelled correctly, a message cannot be delivered if such a mailbox doesn’t exist. Usually, a message of non-delivery will be generated, which will include important details about the delivery problem. When people complete a subscription form, they may enter their email address incorrectly.
+
+Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. Uninstalling office leaves behind a lot of junk, the recovery and support tool will scour it. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
+
+Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.Running Out of Mailbox Space. ...Outlook Crashes or Freezes on Opening. ...Recovering Deleted Items. ...Search Is Not Working. ...View Settings.
\ No newline at end of file