From 127d85e61c9d4ebb2c0255b5f6a959a0246e9de9 Mon Sep 17 00:00:00 2001 From: Emily Gruenewald Date: Sun, 18 Jan 2026 19:47:23 +0800 Subject: [PATCH] Add Fixing problems with directory synchronization for Microsoft 365 Microsoft 365 Enterprise Microsoft Learn --- ...icrosoft-365-Enterprise-Microsoft-Learn.md | 45 +++++++++++++++++++ 1 file changed, 45 insertions(+) create mode 100644 Fixing-problems-with-directory-synchronization-for-Microsoft-365-Microsoft-365-Enterprise-Microsoft-Learn.md diff --git a/Fixing-problems-with-directory-synchronization-for-Microsoft-365-Microsoft-365-Enterprise-Microsoft-Learn.md b/Fixing-problems-with-directory-synchronization-for-Microsoft-365-Microsoft-365-Enterprise-Microsoft-Learn.md new file mode 100644 index 0000000..9b25407 --- /dev/null +++ b/Fixing-problems-with-directory-synchronization-for-Microsoft-365-Microsoft-365-Enterprise-Microsoft-Learn.md @@ -0,0 +1,45 @@ +Content
+ + + +Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. On Windows, open Credential Manager, pick Windows Credentials, and remove anything related to Office 365 or Microsoft 365. For managed environments, we use Intune or Group Policy to force sign-in credential sync and clear old tokens. + +The sync will fail if it can't find any users that comply with your filtering preferences or the system's requirements for user records.After performing these steps, Outlook’s all folders will be synced to the server.To get the sync working you will either need to delete users or have the user limit on your account increased.This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues.Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD).That tells us if the new credentials made it to the cloud directory.If the old password still works, the reset probably hasn’t synced.Sync failure alerts do not always include a full summary or attachment, you can run a test sync to obtain this data. + +Troubleshooting Microsoft 365 sync issues + + + +This pops up a lot after admins reset a password in the Microsoft 365 admin center. That changes the password in Microsoft Entra ID, but not right away in your local Active Directory. You end up with mismatched passwords between the cloud and your local network. If you don't wish an inactive user to be made active by the M365 sync, you can add the user's email address to the sync forbid list. You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. + + + +Common Reasons Behind Outlook Sync Issues + +If the old password still works, the reset probably hasn’t synced. To resolve these issues you should run the steps in this article and check [Outlook data file cannot be accessed](https://gitlab.innive.com/zackbermudez87/8004016/-/issues/4) whether the groups in your sync's filtering preference contain users in Azure AD. The simplest way to resolve authentication issues is to rerun the authentication process by clicking the Sign in with Microsoft on the Microsoft 365 settings page. + +Address + +Now, we will verify the server settings to fix the Outlook synchronization error. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync. + +Get Expert Help from TrustedTech + +We show users how to reset passwords using approved methods like the Microsoft 365 portal or self-service password reset (SSPR). If someone changes their password only in the cloud or just on a local system, things can get out of sync pretty quickly. Bad settings in Azure AD Connect cause lots of password sync failures. If password writeback isn’t enabled or the service account doesn’t have the right permissions, new passwords won’t update in Active Directory. That leaves people locked out with their new password on the cloud but not locally. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. + +What should I do if my sync failed due to authentication issues? + + + +You can stop any accounts from being brought over by adding them to the sync deny list. Please allow me a few minutes to review your question [solve Office 365 mailbox sync delays](https://get2knowgod.com/read-blog/1792_article-removing-saved-email-passwo.html) to ensure that I don't miss anything. TrustedTech is a Microsoft solutions Partner in the following areas. + + + +This means that the authentication setup for your sync is no longer valid. This can happen for the a number reasons particularly if your sync authenticates using Delegated Permissions. You will need to have the correct privileges set on your Azure account in order to set up the M365 sync. + +Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. + +Methods to fix Microsoft Outlook syncing error + +Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. We keep password synchronization reliable by staying proactive and making sure users know how their actions affect access across Microsoft 365 and their devices. If sync keeps failing, we make sure the Microsoft Entra Connect service account has the right permissions and the server connects to the domain controller. + +With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems. These can include missing files, ghost icons, or documents that do not update in real-time. Here, we will [FixTechGuide mailbox repair steps](https://customerscomm.com/read-blog/110160_testing-exchange-connectivity-oncehub.html) discuss the five manual methods to fix sync issues in Outlook or OWA. \ No newline at end of file